Privacy Notice

Information We Collect

At Ivorinx, we collect various types of information from our users to provide and improve our services. This information may include personal data such as your name, email address, mailing address, phone number, payment information, and any other information you voluntarily provide to us. We also collect non-personal information such as your IP address, browser type, device information, and website usage data through cookies and similar technologies.

We collect information when you register an account, make a purchase, subscribe to our newsletter, participate in surveys or promotions, or interact with our website and services. Your information helps us customize your experience, process transactions, improve our services, and communicate with you effectively.

We do not knowingly collect personal information from children under the age of 13. If you are under 13 years old, please do not submit any personal information to us. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

We may also use your information to communicate important updates, promotions, and offers related to our products and services. You have the option to opt out of receiving promotional communications from us by following the unsubscribe instructions provided in the emails or contacting us directly.

We do not sell, trade, or rent your personal information to third parties for their marketing purposes without your explicit consent.

Information Sharing and Disclosure

We may share your information with third-party service providers, business partners, and affiliates who assist us in operating our website, conducting business, and providing services to you. These parties are obligated to protect your information and only use it for the purposes outlined in our privacy policy.

We may also disclose your information in response to legal requests, court orders, or government regulations, or to protect our rights, property, or safety, or the rights, property, or safety of others. In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity as part of the transaction.

Your information may be stored and processed in any country where we have facilities or in which we engage service providers. By using our website and services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection laws.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. The specific retention period may vary depending on the type of information and the context in which it was collected. We regularly review and update our data retention practices to ensure compliance with applicable laws and regulations.

Upon expiration of the retention period, we securely delete or anonymize your personal information in a manner that prevents unauthorized access or use. Certain information may be retained for longer periods if necessary to resolve disputes, enforce our agreements, or comply with legal obligations.

If you wish to request the deletion of your personal information from our systems, please contact us at [email protected] with your request. We will process your request in accordance with our data retention policies and applicable laws.

Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to enhance your experience on our website and provide personalized content and advertisements. Cookies are small text files that are stored on your device when you visit a website, allowing us to recognize your browser and capture information about your visit.

We use both session cookies (which are deleted when you close your browser) and persistent cookies (which remain on your device for a set period) to track your preferences, analyze website traffic, and gather demographic information. You can control cookies through your browser settings and opt out of certain types of tracking by adjusting your preferences.

Third-party services, such as analytics providers and advertising networks, may also use cookies and tracking technologies on our website to collect information about your interactions and deliver targeted advertisements. These third parties are subject to their own privacy policies and practices, and we do not control their use of cookies or tracking technologies.

Security Measures

At Ivorinx, we take the security of your information seriously and implement appropriate measures to protect it from unauthorized access, disclosure, alteration, and destruction. We use industry-standard security technologies and protocols to safeguard your data, including encryption, firewalls, secure servers, and access controls.

We regularly review and update our security practices to address emerging threats and vulnerabilities. Our employees and third-party service providers are trained on data security best practices and are required to comply with our security policies and procedures. Despite our efforts, no security measures are foolproof, and we cannot guarantee the absolute security of your information.

If you believe that your account or personal information has been compromised, please contact us immediately so that we can investigate and take appropriate action to mitigate any potential harm.

Your Rights and Choices

You have certain rights and choices regarding your personal information, which may include the right to access, update, correct, or delete your information, as well as the right to object to certain processing activities and request data portability.

You can manage your account settings and preferences by logging into your account or contacting us directly. If you wish to exercise your rights or make a data-related request, please contact us at [email protected] with your specific request.

We will respond to your requests in accordance with applicable data protection laws and strive to fulfill them promptly and transparently. Please note that certain rights may be subject to limitations and exceptions under the law.

Children's Privacy

We do not knowingly collect personal information from children under the age of 13 without parental consent. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately so that we can take appropriate action to delete such information and comply with legal requirements.

If we become aware that we have collected personal information from a child under 13 without parental consent, we will promptly delete that information from our systems. We encourage parents and guardians to monitor their children's online activities and educate them about privacy and security.

This privacy policy does not apply to minors who use our website or services with parental consent, and we recommend that parents review and discuss this policy with their children.

International Data Transfers

Your information may be transferred to and processed in countries outside of your country of residence, including but not limited to the United States and other jurisdictions where Ivorinx operates or engages service providers. These countries may have different data protection laws than your country.

By using our website and services or providing us with your information, you consent to the transfer of information to countries outside your country of residence, which may have different data protection laws. We take steps to ensure that such transfers comply with applicable legal requirements and provide adequate protection for your information.

If you have any questions or concerns about international data transfers or would like more information about the safeguards we have in place, please contact us at [email protected].

Changes to this Privacy Policy

We reserve the right to update, modify, or revise this privacy policy at any time by posting the updated version on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

Your continued use of our website and services after the posting of changes constitutes your acceptance of the updated policy. If we make significant changes that affect your rights or how we handle your information, we will notify you through email or other means.

If you have any questions or concerns about this privacy policy or our data practices, please contact us at [email protected]. We are committed to protecting your privacy and ensuring transparency in our data handling processes.